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Halo. Please help with my installation!!!!

New Here ,
Feb 04, 2015 Feb 04, 2015

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I downloaded the CC trial version installer (dmg file). When I double click to start the installing process it does nothing. And then after a few hours it give me a message. Error code: 201.

Please, will you help me? and advice on what I should do next.

I have an iMac, with the latest version of OS X (Yosemite). Version 10.10.1.

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correct answers 1 Correct answer

Adobe Employee , Feb 04, 2015 Feb 04, 2015

LeandriSorted are you utilizing the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the Creative Cloud Desktop application?

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Adobe Employee ,
Feb 04, 2015 Feb 04, 2015

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LeandriSorted are you utilizing the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the Creative Cloud Desktop application?

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New Here ,
Feb 04, 2015 Feb 04, 2015

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Hi Jeff,

Yes I'm doing exactly what it says there.

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Adobe Employee ,
Feb 05, 2015 Feb 05, 2015

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LeandriSorted can you please post a screen shot of the error?  You can find details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

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