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Hi Everyone
I have been beating my head against the ball trying to set up Uberconference to work with Adobe Connector.
I have tried to set it up as an Audio Provider -- but I just can't figure out how to set up the dial-in steps properly.
Has anyone out there used Uberconference -- or any other 3rd party audio conferencing provider -- successfully.
Help is much appreciated!
Greg
THIS TOOK CARE OF THE PROBLEM!!!
Thank you so much for your help Jorma.
Greg
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The dial in process would be exactly the same as if you were dialing into the bridge as a participant. Most of the time it needs the following steps.
Phone number: 800-555-5555
Delay: 3000 ms
DTMF: (passcode) 123456#
Delay: 3000ms
DTMF: 1 or # (for a roll call or to join the bridge)
However if the provider is not using a SIP compliant bridge, the Universal Voice tool will fail upon attempting to dial out.
Also, for the hosted environment, the phone bridge must have a toll-free number.
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THIS TOOK CARE OF THE PROBLEM!!!
Thank you so much for your help Jorma.
Greg
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I'm thinking about using UberConference as the audio provider for Adobe Connect. Do I understand correctly from your response that I must have a toll-free number with UberConference in order to use it with AdobeConnect?
Having a toll-free number is an additional $10/month at UberConference, so it definitely affects the price of the service.
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Hi Kris,
Yes, for the hosted environment the number should be toll-free.