I am getting the message: Error getting licence Server communication problem: E_ADEPT_IO

[cupsupport]

What is the reason for this message and how can I access my valid e-sample? I get this message when I click download, and it opens up in adobe digital editions.

Please help!

[shreya]

This error is related to Network error during digital rights management.

Please visit below url:

https://helpx.adobe.com/digital-editions/kb/error-drm-error-activate-access.html

Thanks