Error getting License. License Server Communication Problem: E_ADEPT_NO_FULFILLMENT_RESULT

[cupsupport]

What does this mean? The person is using a PC with the latest ADE version. How can they resolve this?? Thanks

[shreya]

This error comes when server does not return a valid download result.

Please download the acsm files again.

[cupsupport]

Does this mean there is a problem with the server where the computer is located?

What are acsm files? The ebooks are in PDF format. Do i just have to click the download link again from the website ( which causes the ADE to open up)

Thanks for the reply!

[shreya]

You just need to click the download link again from the website.

Thanks