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What skin are you using? Is it working with that project if you try another skin? If it still doesn’t work, try one of the sample projects and generate webhelp and see if the Go button appears – if so, then your project is busted in some way; if not maybe your install of RH11 is busted. What browser are you using to look at the help? Where’s it located? Have you applied all the RH11 patches?