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RH9 - Unable to view edited project w/either Chrome or IE after generating

New Here ,
Feb 23, 2015 Feb 23, 2015

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RoboHelp 9 – recently I added content to a project I created over a year ago.  I saved & generated the project as usual, when I tried to view it in Chrome nothing displayed and where the content should be, Chrome just flickers.  I did the same with IE and only the Welcome page loaded with no other functionality.  I deleted my edits and the same thing occurred.  Any thoughts? My original project still functions since I never uploaded the newer version.  I’ve been using Web Help as my Single Source Layout, that’s the way my lead developer wants it.  In full disclosure, I’m not a developer nor do I play one on TV.

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Community Expert ,
Feb 23, 2015 Feb 23, 2015

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All browsers have tightened up security lately that affects WebHelp – there are a number of threads on the WebHelp forum that describe fixes, but I don’t think many of them work with RH9 (too old a release).

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Community Expert ,
Feb 23, 2015 Feb 23, 2015

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See Browser Display Problems in theWebHelp Forum Announcements.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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