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pb acsm sur A. Digital Editions : E_ACT_NOT_READY

New Here ,
Feb 23, 2015 Feb 23, 2015

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Bonjour,

J'ai acheté un livre en téléchargement il y a quelques heures mais quand j'ouvre le fichier acsm correspondant, j'obtiens ce message sur Adobe Digital Editions :

"Erreur lors de l'obtention de la licence. Problème de communication avec le serveur de licences :

E_ACT_NOT_READY"

Que puis-je faire ? J'ai essayé de changer l'heure de mon mac, desactivée les firewalls et rien ne marche...

Merci de votre aide !

B.

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Adobe Employee ,
Feb 23, 2015 Feb 23, 2015

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For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

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New Here ,
Feb 24, 2015 Feb 24, 2015

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Thanks  a lot. It worked !!

B.

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Guest
Mar 07, 2015 Mar 07, 2015

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i got the message error: the server is not ready!

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Adobe Employee ,
Mar 08, 2015 Mar 08, 2015

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Try the same steps again, probably it will work.

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New Here ,
Aug 23, 2015 Aug 23, 2015

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J'ai la même erreur, mais je ne peux effacer l'autorisation.

Un compte "jackalopbluewin.ch" m'est proposé et je n'ai pas d'autre choix !

Inscrit sour 1814.jlbluewin.ch.

Un message : AdobeID urn:uuid:059c77c7-68b0-494d-b6b2-7a43839d6315 s'affiche.

Que faire ?

Par avance, merci pour votre réponse.

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