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I have an Adobe ID and I can use it to log on my account online, but I have been trying to authorize my Adobe Digital editions with that ID and cannot do so. I downloaded this Adobe Digital Editions software from online library.
I think you are using Adobe Digital Editions version 3.0.
To de-authorize on it, keyboard shortcut is: ctrl+shift+d.
key in this shortcut, you will get de-authorization dialog.
Hope this works !!
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What is the error message you are getting ?
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Here is the picture. And (just to give you more info), this program was downloaded from a library website, not bought when I made this account, so the problem might be because of that (which I can understand), but I need to figure out how to connect the two.
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I have the same problem with a differend message E_ADEPT_UNKNOWN http://adeactivate.adobe.com/adept/SignInDirect.
Please advise.
Thank you.
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E_adept_unknown error comes when book download is not proper.
Please download the book again.
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What helped me is just deleting Adobe cookies from the browser. And everything worked like a snap.
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Could please explain how to erase Adobe cookies... I know in the browser there is the option to erase all cookies, but I dont know how to erase only adobe cookies...
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The actual names of the buttons may be a bit different. I'm translating from another language.
1. You go to Google chrome Settings in the right upper corner.
2. Then you go to Settings right above About the browser.
3. Scroll down to the bottom.
4. Click Additional settings.
5. Then go Personal Settings - Content settings.
6. Under Cookie files - All cookie files and site data
7. In the opened window in the upper right corner there is a Cookie file search window.
8. Type in Adobe.
9. You'll get a list of files with the key word Adobe.
10. Delete them.Each file separately. Don't use Delete all cookies.
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I tried all the steps you provided me with, but the authorization failed again. still getting the same message.
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BTW, I'm using Digital Editions 1.7.2. Haven't tried deleting cookies method on higher versions.
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Probably, thats why.
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For this problem, you need to deauthorize and authorize ADE again.
Launch ADE
Help -> Erase authorization.
ADE will be deauhorized.
Now again AUTHORIZE ADE
Help-> authorize computer.
Error will be fixed !!
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I am also facing the same problem. I downloaded different books and tried, I uninstalled the program and tried after installing it again but its not working. I am using Windows 7 on my PC.
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For this problem, you need to deauthorize and authorize ADE again.
Launch ADE
Help -> Erase authorization.
ADE will be deauhorized.
Now again AUTHORIZE ADE
Help-> authorize computer.
Error will be fixed !!
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There is no option to erase authorization...
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I think you are using Adobe Digital Editions version 3.0.
To de-authorize on it, keyboard shortcut is: ctrl+shift+d.
key in this shortcut, you will get de-authorization dialog.
Hope this works !!
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where/when do you type in the ctrl+shift+d shortcut? I have the 4.0 version on my computer, and have removed the 3.0, but nothing has worked yet.
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if you have ADE 4.0, Then you need not enter shortcut.
Menu item to erase authorization can be found at:
Thanks
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Hi it worked. Thanks a lot guys 😄