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Flash 16 Plugin MSI broken

New Here ,
Feb 26, 2015 Feb 26, 2015

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The .305 release MSI installer for plugin based browsers does not appear to work. The version on the machine is removed and leaves the machine with no flash player at all.

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Adobe Employee ,
Feb 26, 2015 Feb 26, 2015

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Hi Kevin,


Please provide the following log files:

  • The FlashInstall.log file saved at C:\Windows\System32\Macromed\Flash (if this is a 64-bit OS, also provide the FlashInstall.log file saved at C:\Windows\SysWOW64\Macromed\Flash.
  • MSI install log file.


These files will be fairly large.  You can use the instructions here to post the files: How to share a document

Thank you.

--

Maria

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