installing Adobe Flash, Black screen in Windows XP, I have tried both Chrome and Firefox, same result

[erinp67117221]

YOUR SYSTEM INFORMATION
Your Flash Version	Not installed
Your browser name	Firefox
Your Operating System (OS)	Windows (XP)

I have tried the touble shooting and it says not installed. This is the window:

[_maria_ · Accepted solution]

Hi Erin,

Please try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page, in the 'Still having problems' section.

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Maria