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Authorising ID Problem

New Here ,
Feb 28, 2015 Feb 28, 2015

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I reloaded 3.0 after repairs to hard drive. When I try to authorise, I get this error message "You can only authorize this computer with Adobe ID that hasn't been previously used to authorize any other computer or mobile device. Please try again" . Its the same computer and hasn't been on any other device or computer.

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correct answers 1 Correct answer

Community Expert , Feb 28, 2015 Feb 28, 2015

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Community Expert ,
Feb 28, 2015 Feb 28, 2015

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New Here ,
Feb 28, 2015 Feb 28, 2015

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Thank you, it worked!

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Community Expert ,
Feb 28, 2015 Feb 28, 2015

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you're welcome.

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