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Deactivate broken device

New Here ,
Mar 10, 2015 Mar 10, 2015

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How do you deactivate a broken device to so that the new device can be activated?

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Adobe Employee ,
Mar 10, 2015 Mar 10, 2015

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You can try to activate new device. If number of authorizations are less than permissible limit, your new device will be activated.

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New Here ,
Mar 11, 2015 Mar 11, 2015

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I have already tried this...the message says to contact customer support...contacting customer support provides this option. So how do you deactivate the old devices?

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