I am trying to add a new ebook that I have downloaded from the Library to digital Editions but I am getting the message Error! Check Activation

[Guest]

This is the first time i am using this new laptop. what i am doing wrong ?

[shreya]

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

[Guest]

I type in my password and click on Erase authorization and I get this message.

[shreya]

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

[BaileyandBandit]

Thanks so much! I followed your steps and the first part worked.  But I get a Connection Error- Digital Editions could not connect to the activation server.  Please make sure you are connected to the Internet.

I am connected!

[shreya]

Please restart your machine and try to authorize ADE again.