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I can't transfer my library downloads from Adobe Digital Edition to my e-reader. It "quits unexpectedly" every time. Adobe: what is the solution?

New Here ,
Mar 09, 2015 Mar 09, 2015

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I can't transfer my library downloads from Adobe Digital Edition to my e-reader (Kobo Aura). It "quit unexpectedly every time. Adobe: what is the solution to this?

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Adobe Employee ,
Mar 09, 2015 Mar 09, 2015

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Please try on latest ADE version 4.0.3

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New Here ,
Mar 10, 2015 Mar 10, 2015

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T‌hank you for your response. ADE 4.0.3 is what I downloaded... I tried 3 times with the same result, ADE quitting unexpectedly every time I would drag my library download to my Kobo. This is on a brand new Mac Book Air so I am very surprised that it is not compatible with Adobe. Do you have any other suggestions?

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Adobe Employee ,
Mar 10, 2015 Mar 10, 2015

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please let us know, book type that you are trying to transfer (pdf or epub)

you can check this at:

1. Open the file in Adobe Digital Editions.

2. Select the book that you are trying to transfer.

3. Go to File -> Item Info

4. Check Location.

You will see the file extension (pdf or epub)

Thanks

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New Here ,
Mar 11, 2015 Mar 11, 2015

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Hello, it is an epub.

Thank you for helping.

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New Here ,
Mar 11, 2015 Mar 11, 2015

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yes, e-pub from Library...

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New Here ,
Mar 10, 2015 Mar 10, 2015

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Having the same result..unable to transfer.digital editions closes

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