Hey, Linda!
Doh! I wrote this long answer only to find that you do indeed
have the TCS version! Anyway maybe some of this info will help
lurkers who may not be familiar with the new versions.
So other folks will understand, there are two versions of
RoboHelp that have just been released. One a standalone and one
which is part of the
Adobe
Technical Communications Suite (TCS)
As for your specific crash problem, I'm afraid I can't answer
it offhand. Maybe it was the process you went through?
The update/linking feature of FrameMaker files in RoboHelp
projects is part of the TCS version.
There are certainly benefits in the standalones, but the
Suite is more than the sum of its parts.
Even if you don't have the TCS and just have both standalones
on the same computer you can import (.FM, .MIF, .FRM, .BK, and
.BOOK) files.
In the Suite version of RH, you can "link" the FrameMaker
file to the RoboHelp project and "update" it to reflect changes
that have occured in the FrameMaker file. Instead of importing in
the normal way, you use a command called "Add by reference."
I am not a FrameMaker practitioner, but I wanted to see how
the process worked. So when Adobe asked me to write a RoboHelp 7
Reviewer's Guide, I wrote a tutorial (from a RoboHelp author's
perspective) for importing.
You can download Adobe RoboHelp 7 Reviewer's Guide here:
http://www.adobe.com/products/robohelp/pdfs/robohelp_7_reviewers_guide.pdf
Things are still being posted on the Adobe website because
the product has just launched. I see they haven't yet posted the
downloadable exercise files I included for the tutorial. That said,
you might get some tips from the "Try it" narrative in Part 3.
If you subscribe to this post, I will update this topic when
the files (and Adobe Captivate movies!) are posted.
Also, here is the Adobe RoboHelp 7 live online help site. I
realize you may have already done so, but check out the Importing
FrameMaker Files topic
http://help.adobe.com/en_US/RoboHTML/7.0/
There is also a separate TCS Reviewer's Guide that I see has
not yet been posted. It will have more tutorials as well.
Because the products are brand new, you will be seeing a LOT
more articles and tutorials published in the coming weeks on the
Developer Connection. I'll keep you posted on that here in the
forums.
Meanwhile, I'm sorry I couldn't give you a simple, direct
solution to your problem, but I'm glad you're giving the new model
a spin
Thanx,
John
Adobe Certified RoboHelp Instructor
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Newport, Oregon