serial number for photoshop cc 2014

[mhich13]

help

[Rajashree Bhattacharya · Accepted solution]

Photo shop CC 2014 does not need serial number, it is based on Adobe ID. If the payment is up to date & CC is active then you should not be asked for serial number.

Please refer to Creative Cloud applications ask for serial number

I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

  Windows:

   In windows 7 navigate to following location:

     /windows/system32/drivers/etc

   1. look out for "Hosts" file

   2. Open it with notepad

   3. Check if you have any entry for Adobe

   4. Remove the entries and try again launching any product from CC

  Mac:

   1. Please click on "Go" and navigate to /private/etc

   2. Open "hosts" file and check out for any entries for Adobe.com

   3. Remove the entries and save the file

   4.  try again launching any product from CC

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Please let us know if it worked.

Regards,

Rajshree

[sarosm67737103]

pls help me

[Rajashree Bhattacharya]

saros mohamed, please let me know the exact issue that you are facing, you can personally message me too.

Regards

Rajshree

[angus_kellermank59361732]

i can't find the adobe host file, what is it called or what should it be called if its there

[leena_70503508]

i need for mac =(

[Rajashree Bhattacharya]

Unfortunately the Adobe ID that you have has no CC registered to it, please let me know if there is any other ID.

In case it is CC, the Mac path is also there.

Regards

Rajshree

[marielys2887]

i cant get it to work pls advice

[Rajashree Bhattacharya]

Please contact Adobe Support who will assist you with all the resources.

Regards

Rajshree

[Rajashree Bhattacharya]

Marielys goris, was your issue resolved, how can I assist you further?

Regards

Rajshree