Hi Lizzyma5
If I were in your shoes, here is the approach I would take.
Assuming your WebHelp sits on a server, just open it up via the
WebHelp start page with the application you are linking it to
removed from the mix. Does the TOC work now? I'm guessing it will.
Your job is to prove to your developers that it works
generically. But fails once they begin linking to it in whatever
manner they are. And from that point, you are pretty much removed
from the picture, as there is really next to nothing you can do to
change what it is they are doing. I know this really does little to
assist the situation, as I'm sure that they will still be looking
to you for the "why's" and "tell us what we are doing wrong here".
By the way, what is Tomcat? Is it another browser? Or is it
similar to Apache? A web server software?
Cheers... Rick