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I try to update the Flash Player. But download inside installer stucks.

New Here ,
Mar 25, 2015 Mar 25, 2015

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Mac OSX 10.10.2

I've downloaded the Flasg Player Installer

Open the Installer

Download window appears but stuck at about 30%

The first time I've tried to install ist, the download was interrupted at 30%. Now it does not proceed anymore.

Is there any cache file to delete?

Bildschirmfoto 2015-03-25 um 12.03.37.png

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correct answers 1 Correct answer

Adobe Employee , Mar 25, 2015 Mar 25, 2015

Hello,

This morning we resolved a problem that prevented Flash Player installations from completing for some of our Macintosh users.

If you encountered this problem, please delete any previously downloaded Flash Player installer and either:

  1. Download the installer again from https://get.adobe.com/flashplayer, OR
  2. Download the stand-alone installer posted at the bottom of the http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html in the ‘Still having problems’ section.

Than

...

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New Here ,
Mar 25, 2015 Mar 25, 2015

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I have the same problem! It is interrupted at 25%, sometimes at 30%.

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New Here ,
Mar 25, 2015 Mar 25, 2015

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Having the same problem. And I'm getting tired of chasing all over the internet to find a way to fix this problem.

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Adobe Employee ,
Mar 25, 2015 Mar 25, 2015

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Hello,

This morning we resolved a problem that prevented Flash Player installations from completing for some of our Macintosh users.

If you encountered this problem, please delete any previously downloaded Flash Player installer and either:

  1. Download the installer again from https://get.adobe.com/flashplayer, OR
  2. Download the stand-alone installer posted at the bottom of the http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html in the ‘Still having problems’ section.

Thank you.


--

Maria

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New Here ,
Mar 26, 2015 Mar 26, 2015

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Thanks, problem resolved

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