Used an incorrect email to authorize computer. Can I re-authorize my computer?

[Guest]

Used an incorrect email to authorize computer. Can I re-authorize my computer?

[shreya]

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

[Guest]

Thanks for the tip. Success! However, I keep getting an error message when I try to download the book

[shreya]

Please mention ADE version that you using and the exact error message.

Thanks

[Guest]

I believe I am using ADE 4.0.3

The book I am trying to download is called ICC Uniform Rules for Demand Guarantees. Error message I receive is below.

ICC Uniform Rules for Demand Guarantees:

IO Error on Network Request.

Please check your network connection and try again.

Network Path:

http://ebooks.coastlinesolutions.com:8080/media/1a94f1fb-41d2-4673-8639-321287b04a73.pdf

Event Detail:

Error #2038

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[shreya]

looks like there is some problem during download process of the book.

I will suggest to restart your machine and try to download the book again !!

Hope this helps

[Guest]

Hmmm. Tried that. Still not working. It may be an issue from the supplier end.

[Guest]

Still having problems downloading book. Apparently not a supplier problem. The same network error is coming up.