Hi, Josh.
Good news! Yes you CAN have field level help in Webhelp et
al.
There seems to be a lot of confusion about the type of help
and the type of application that's being supported. The "shocker"
phrase you quoted was properly alerting you to the fact that
"What's this field level help" (a format created by Microsoft) is
generally thought of for use with the old WinHelp and MS HTML Help
(.chm) files that support *desktop applications*. So the
documentation was just trying to distinguish between that kind of
field level technique vs the field level help for *web
applications* that WebHelp/Flashelp absolutely supports.
FIeld level help with WebHelp is actually very easy. I have
an example on my website and also wrote an article about it on the
Adobe Developer Connection.
http://www.adobe.com/devnet/robohelp/articles/context_help.html
Also to be clear, no DLLs or other files are required to be
installed on a user's local computer fo WebHelp CSH help. I don't
know where this idea could have come from?
To see a very brief sample of field level help working with
WebHelp check out my site:
http://www.hypertexas.com/bdb/
It describes using RoboHelp's WebHelp API but there are many
ways in which field level help can be called depending on what
development environment the programmers are using.
(Note that the blue links could just as easily be
questionmark icons.)
Thanx!
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Newport, Oregon