Unique problem with installing new version of adobe flash player

[caseygk]

Hi there. I am unable to install the newest version of adobe flash player. I am not getting any error messages like most people's issue on this forum. What happens is I run the installer, and it attempts to install for a second and then the installer screen goes blank , as you can see in the image. nothing happens after this. I have tried uninstalling and reinstalling. Any tips on why this is happening?

[pwillener]

Same question, same answer: use the offline installer http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

[_maria_ · Accepted solution]

Hi Casey,

When did you download this file?  It is for a problematic installer that we removed from our servers last week (Wednesday 25-March).  If it's still being downloaded it's either cached on our servers and we need to clear the cache again, or it may be cached by your browser, in which case, clearing the browser cache will download a new, non-problematic installer.

Thank you in advance.

--

Maria

[caseygk]

m-vargas,

Thank you! No need to clear your servers. I cleared my browser cache and that solved the problem for me.

Casey.

[_maria_]

Hi Casey,

Thanks for confirming.  Much appreciated.

--

Maria