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Install Adobe Flash Play quit unexpectedly --

Guest
Mar 30, 2015 Mar 30, 2015

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I cannot install the Adobe Flash Player on my mac

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Guest
Mar 30, 2015 Mar 30, 2015

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Hello hello anyone out there to help me?

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Adobe Employee ,
Mar 30, 2015 Mar 30, 2015

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Hi,

To troubleshoot the crash, please provide the following information:

  • What is the file name of the installer that was downloaded?
  • What is the OS X version?
  • Screenshot of the installer dialog window before and after crashing (How to post a screenshot in the forum)
  • For the following files, please upload them using the instructions How to share a document
  • Apple creates crash log files when an application crashes.  Application crash log files are usually located in /Library/Logs/CrashReporter. The file name includes the application name. Please provide any files that have Flash Player in the file name.

Thank you.

--

Maria

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Guest
Mar 30, 2015 Mar 30, 2015

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Ive had Flash Player on this computer for years and years. The latest

update crashes. PERIOD! I contacted Apple yesterday and we did all kinds

of things and could not get Flash Player to load. I got the file from your

website.

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Adobe Employee ,
Mar 30, 2015 Mar 30, 2015

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Hi Albert,

We can't help diagnose why the installer is crashing without the previously requested information.

--

Maria

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Guest
Mar 30, 2015 Mar 30, 2015

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Most of this is way above my pay grade.

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