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I am aware that it is integrated with IE, but I have to use Chrome or Firefox for school and work purposes. Every time I download the file, I allow the program to run but all that pops up is a blank box. I have tried leaving it to run all night and the whole time I was at work but it is still on the same screen.
Hi hachidomosenpai,
We are aware of the online installer displaying blank for some users. We are working to resolve this issue. In the mean time, please use the offline installer andys75622553 and Piyush link to.
--
Maria
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Try the following Adobe website. Go down to the bottom where it says, "Still having problems?".
Click on the link for Firefox. Then Click on RUN.
It may take 30 seconds before it starts downloading.
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Thanks for the suggestion, I have tried that and it still does the same thing.
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In the thread that follows after yours the OP said he fixed the download problem by clearing his "browser cache".
I am not sure if clearing the "browser cache" is the same as Deleting your browser history (i.e. deleting the browser cookies).
I can tell you how to delete the browser history on Internet Explorer but I have not cleared the browser on Firefox. So, I cannot help with that.
If you do not get help tonight, try posting again tomorrow when the Adobe staff is here.
Good luck.
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Hi,
Google Chrome has Flash Player in-built, So you don't need to install Flash Player for Chrome - Adobe Flash Player plug-in - Chrome Help‌
For Mozilla Firefox - Please try installing Flash Player from Installation problems | Flash Player | Windows
- Piyush
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Hi hachidomosenpai,
We are aware of the online installer displaying blank for some users. We are working to resolve this issue. In the mean time, please use the offline installer andys75622553 and Piyush link to.
--
Maria
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I finally was able to get it to work. I didn't do anything different, just waited a couple days and tried again.
¯\_(ツ)_/¯