How do I perform a clean install on OS X Yosemite 10.10.2?

[Guest]

I have downloaded the appropriate flash installer but it won't run (stalls). I have looked for help but can't find any reference to the Yosemite operating system on my mac.

[pwillener · Accepted solution]

Try using the offline installer http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

[_maria_]

Hi,

What is the name of the file that you are using to install Flash Player?

We did have an issue with one of our installers hanging at the download phase, which seems to be what is happening to you, but that installer was removed from our servers last Wednesday (25-March) morning.  I'm curious to find out if this is the installer file that was downloaded, which might indicate that it's either cached on our servers, or cached by your browser.

Thank you in advance.

--

Maria

[Guest]

Thanks Maria,

I did get a message that a new installer was available so I used that and it worked. I deleted the old installer so I don't know what it was called.

[_maria_]

Hi Donna,

Thanks for confirming.  Much appreciated.

--

Maria

[piyush2508]

Hi,

Please try using the offline downloader - Installation problems | Flash Player | Mac