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I am operating Mac OSX. I have flash player version 16.0.0. I can't play any videos because my flash player is out of date. I download the latest flash player and when I go to install it, it takes me here www.adobe.com. There is no "Install flash player" prompt like there used to be. There is a "Download Creative Cloud" prompt for a fee. I go to the menu and there is no install flash player prompt. I go to Adobe Flash Player in the lower right hand corner and it prompts me to download the flash player again but not to install it and then I end up right back to the Adobe home screen again where there is no install flash player prompt. I search "install flash player" and it takes me to a prompt to download the flash player again which of course brings me back to the home screen where again, there is no install now prompt. I've been at this for days, extremely frustrated. How do I install flash player?
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Hi aliciapeek,
What is the file name of the install file being downloaded that results in this behaviour? This isn't the correct behaviour and the file name will help us identify the problematic install file resulting in this behaviour.
Since the online installer is resulting in this odd behaviour, please use the offline installer posted at the bottom of the Installation problems | Flash Player | Mac page in the 'Still having problems' section.
Please do provide the file name of the problematic installer so that we can investigate further.
Thank you.
--
Maria
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How do I find out what the file name is? The file comes straight from your website www.adobe.com
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The program is install_flashplayer_osx-2.dmg When I load it, it takes me here. I see no where to install button from this page. I have gone to Adobe Flash Player in the bottom right hand corner and it takes me to the download which I then install then takes me back to this screen. I go to search and then get "help installing Flash Player" and it takes me back to install download which I then download again and when I go to install it, takes me back to this screen. I go to menu and nothing. I need an install button and there is none on this screen.
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Very strange! Try using the offline installer http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
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The application cannot be found. install_falsh_player_17_ta_osx.dmg does the same thing.
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really need some help here Adobe...running a Mac, I can't use any other flash player...been at this for a week.
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I missed typed "flash" in the 17_ta download
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Hi Alicia,
If the browser is opening when you attempt to mount the DMG image, then somehow, the browser has been set as the default program to open DMG files. You'll need to change this association for the DiskImageMounter.app file to be the default program to open the DMG file. Please do the following:
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Maria