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Can't install a trial version of RoboHelp 11.

New Here ,
Apr 01, 2015 Apr 01, 2015

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There's always an error at the Initializing stage. It tells me to restart and turn off firewalls, etc., but I can't turn off Windows Defender.

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Adobe Employee ,
Apr 02, 2015 Apr 02, 2015

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Moving this discussion to the RoboHelp forum.

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New Here ,
Apr 02, 2015 Apr 02, 2015

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Tech support at my school knew how to give me permission to install. Didn't need to turn off any firewalls or malware programs.

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