Worst.Support.Ever.

[Xencindy]

I posted here a few days ago asking if the Flash download was legit, since the Publisher was listed as OOAdverts. That has apparently been removed, but I notice none of the people here have had their questions answered. Really makes me wish there was an alternative to Flash, y'know? Absolutely no support for the product, unless I want to pay $$ for support for a free plug-in used almost universally. That's really sad. Looks like there's no help here, guess I'll go without until someone answers these poor peoples' questions. Also... does it have to be as difficult as it is to get to this forum in the first place? I couldn't sign in and come directly here, had to go through the same BS I did to find it the first time. When I put "Community" into the search, it took me to professional user groups (I think). When I put forum in, it gave me comparably confusing selections. Adobe is supposed to be computer experts, why does everything have to be so danged difficult?

[andys75622553]

Cindy,

The Adobe staff did respond to your question.

You can find the response by searching on this forum. I found the response by doing a google search.

OO Adverts? Is this really an Adobe Flash update?

[_maria_ · Accepted solution]

Hi Xencindy,

As Andy has pointed out, staff (myself) did respond to your original post. Any legitimate Adobe product is going to have Adobe as the publisher, not any other entity name.

I recommend setting your preference to receive email notifications whenever someone responds to one of your posts.  Here is an example of my email preferences:

Another way to find posts that you have initiated or responded to is to check the 'Activity' section within your profile.  You will find links to all posts you have participated in.

Have a great day.

--

Maria

[Xencindy]

It has taken me this long to find my way back into this forum again, and that was only because you e-mailed me and somewhere, there was a link.