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i am not able to install adobe flash player on my mac?

Guest
Apr 06, 2015 Apr 06, 2015

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Why can't I install adobe flash player on my mac?

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Adobe Employee ,
Apr 08, 2015 Apr 08, 2015

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Hi katied16822557,


Please provide more detailed information on what is happening so that we may be able to better assist you.  Please see Read Before Posting: How To Get A Useful Answer To Your Question for what information to provide.


Thank you.

--

Maria

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Guest
Apr 13, 2015 Apr 13, 2015

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Hi-I have a mac book pro, with yosemite 10.10.2. when i try to download adobe flashplayer, it starts downloading, then stops and says unable to download. i’ve had adobe on it before, not sure what is going on.

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Adobe Employee ,
Apr 14, 2015 Apr 14, 2015

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Hi katied16822557,

There was a Flash Player release today and several files have been updated.  Please try downloading again.  If you experience the same behavior, please clear the browser cache, as the old installer may be cached and is still downloading, and download the installer again.  If the issue persists after clearing cache and downloading again, please post the name of the file resulting in this behaviour.

Thank you.

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Maria

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Guest
Apr 14, 2015 Apr 14, 2015

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Hi-It still won't download-the window is Adobe Flash Player Installer. It says adobe flash player:installation failed. Click 'finish' for further assistance.

Sent from my iPhone

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Adobe Employee ,
Apr 14, 2015 Apr 14, 2015

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Hi katied16822557,

To troubleshoot the installation failure please provide the install log files as noted in the Where do I find the Flash Player installation log on the Macintosh? FAQ using the instructions here How to share a document.    There will be a total of 4 files: install.log, FlashPlayerInstallManager.log, Adobe_ADM.log and Adobe_GDE.log.


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Maria

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Guest
Apr 14, 2015 Apr 14, 2015

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I don't understand why I had it installed, and then one day I didn't?

Sent from my iPhone

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