I have gone through every troubleshooting discussion to try and download this program---everything failed!!! someone please... now need customer assistance--need a phone number ? Why is it so hard to find a customer service number on the Adobe Web site? I do not like to spend this much money and then have to try and fix this myself to get PSE to download and then after all of that work still no customer number? What gives here?
If your program is Photoshop Elements 13, it is highly unlikely that you will get help in routes using Premiere Elements contact. Adobe Chat support for even Premiere Elements is extremely limited and is typically channeled "Ask the Community" which is us (user to user). However, Adobe Chat is found to be active for matters such as Activation and Orders. The Adobe Chat link for Photoshop Elements is also labelled
but takes you to Photoshop Elements choices which are limited.
I would suggest that you post your Photoshop Elements 13 issues in the Adobe Photoshop Elements Forum where the Photoshop Elements people can share their Photoshop Elements expertise with you.
The frequency of the Adobe Staff presence in the Adobe Premiere Elements Forum is not defined. I am not sure of the situation in that regard with respect to the Adobe Photoshop Elements Forum.
Please let us know if you were able to make contact with Adobe Chat (for Photoshop Elements) using any of the suggestions in your thread here.