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I am trying to get the adobe flash player update. I changed my password because i couldn't sign in and now I still can't sign in with the new password. I can sign into adobe.com but not the update. Help!!!

Guest
Apr 13, 2015 Apr 13, 2015

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I am trying to get the adobe flash player update.  I changed my password but that didn't help.  I still can't sign in.  I have a Mac.  Help!!!

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Adobe Employee ,
Apr 13, 2015 Apr 13, 2015

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Hi peterb2813473,

This is the OS prompting for the password, not Flash Player.  Please see What userid & password do I need to install Flash Player?.

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Maria

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Guest
Apr 13, 2015 Apr 13, 2015

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I have entered my computer password and it still does not get me in

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Adobe Employee ,
Apr 13, 2015 Apr 13, 2015

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Hi peterb2813473,


Please see the Apple KB articles in the What userid & password do I need to install Flash Player?.  This is Apple prompting for the password, not Adobe.  If you're having difficulty with the password you'll need to obtain support from Apple.

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Maria

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