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Authentication Add-in

New Here ,
Apr 12, 2015 Apr 12, 2015

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I have installed AMS 5 Standard on Windows 2008 64 bit, and am at a loss as to how to get the authentication add-in to install. Every avenue I have tried returns an error saying that AMS must be installed prior. Any ideas why it is not installing?

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correct answers 1 Correct answer

Adobe Employee , Apr 14, 2015 Apr 14, 2015

Apologies for the inconvenience, It seems that you have installed 64 bit of AMS and trying to install 32 bit of auth add-in. kindly download the add-in from this link:http://www.adobe.com/go/fmle3_64_win_auth and let me know how it goes for you.

Regards,

Puspendra

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Adobe Employee ,
Apr 13, 2015 Apr 13, 2015

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Hi,

Welcome to adobe forums.

May I know the auth add-in name and AMS exact version you are using, and where exactly are you getting this error.

Is this add-in related to FMLE authentication, please let me know the details so that we can investigate this issue further.

Regards,

Puspendra

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New Here ,
Apr 13, 2015 Apr 13, 2015

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Thank you Pushpendra. I have installed Adobe Media Server 5.0.1 Standard on Windows 2008 server 64-bit. The authentication add-in was downloaded from Adobe - Flash Media Live Encoder 3.2. When I try to install it, this is what I get :

fmle.JPG

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New Here ,
Apr 13, 2015 Apr 13, 2015

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Sorry, I'm mistaken, AMS 5.0.6.6102 is the version I have installed.

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Adobe Employee ,
Apr 14, 2015 Apr 14, 2015

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Apologies for the inconvenience, It seems that you have installed 64 bit of AMS and trying to install 32 bit of auth add-in. kindly download the add-in from this link:http://www.adobe.com/go/fmle3_64_win_auth and let me know how it goes for you.

Regards,

Puspendra

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New Here ,
Apr 14, 2015 Apr 14, 2015

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Thank you Puspendra, much appreciated. It appears to have installed this time. Perhaps the link for the 64-bit add-in has not been updated? I can assure you that I clicked on the 64-bit download multiple times.

auth add-in.JPG

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Adobe Employee ,
Apr 13, 2015 Apr 13, 2015

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authentication add-in is a plugin/shared library/a single binary...You just need to drop this binary..There is no elaborate instillation step. You drop the binary into <ams root>\modules\auth folder.

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