Copy link to clipboard
Copied
I have just installed ADE on a new macbook and authorised with same details I was using on my PC (which works fine). When I try and download a book from Kobo on the Mac, it comes up with the message: "Error getting license. License Server Communication Problem: E_ACT_NOT_READY"
I am new to Macs so not sure if this is a Mac-related issue but I have no idea how to fix. Any ideas?
If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac:
Ok, try the following way to access activation.dat:
1. Go-> Go to folder.
Go to folder dialog will appear.
2. Type ~/Library/Application Support/Adobe/Digital Editions
drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again.
Copy link to clipboard
Copied
For this problem, you need to deauthorize and authorize ADE again.
Launch ADE
Help -> Erase authorization.
ADE will be deauhorized.
Now again AUTHORIZE ADE
Help-> authorize computer.
Error will be fixed !!
Copy link to clipboard
Copied
When i try and erase authorisation, it comes up with the message: "Unable to erase authorisation. Please try after some time"
I had actually tried this earlier today as well after reading in another thread, and the message was the same. Any further suggestions?
Copy link to clipboard
Copied
If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac:
Ok, try the following way to access activation.dat:
1. Go-> Go to folder.
Go to folder dialog will appear.
2. Type ~/Library/Application Support/Adobe/Digital Editions
drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again.
Copy link to clipboard
Copied
Success!!
Thank you!