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???need to link 2 adobe ID's that belong to the same person. have over 100 books from old adobe id that will not open with new id??? jan

New Here ,
Apr 16, 2015 Apr 16, 2015

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????i have an old and a new adobe ID and a new one. need to link them . i have over 100 books from old id that will not open now on my ereader.

please help

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Adobe Employee ,
Apr 16, 2015 Apr 16, 2015

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Hello,

Yes this is possible.

You can join both the adobe id's at: https://adeactivate.adobe.com/adept/en/JoinAccountLoginForm.jsp

Thanks

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New Here ,
Apr 16, 2015 Apr 16, 2015

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thank you shreya, do appreciate the help, but have tried this and the only option is adding 2 adobe id's - they don't recognise the old one. any other suggestions??

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Adobe Employee ,
Apr 17, 2015 Apr 17, 2015

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You can try multiple activation on ADE if you are using it on Windows or Mac.

Steps:

1. Click on the ebook thumbnail in library which is authorized by old adobe id

2. ADE will prompt you to enter the credentials with which book was downloaded.

So now ADE has multiple activations done

Thanks

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