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How to re-download purchased books on Ditigal Editions

Guest
Apr 18, 2015 Apr 18, 2015

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I use a PC.  I have recently been affected by malware, and all of my digital edition books I purchased are encrypted.  How can I re-download the copies of these books I purchased already?

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correct answers 1 Correct answer

Adobe Employee , Apr 19, 2015 Apr 19, 2015

Hello,

What is the exact error message you are getting when you click on these books now??

OR

You must have received the download links for these books at the time of book purchase.

Try clicking on these links again.

Ensure Adobe Digital Editions is authorized with the same Adobe id that was used previously at the time of downloads

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Adobe Employee ,
Apr 19, 2015 Apr 19, 2015

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Hello,

What is the exact error message you are getting when you click on these books now??

OR

You must have received the download links for these books at the time of book purchase.

Try clicking on these links again.

Ensure Adobe Digital Editions is authorized with the same Adobe id that was used previously at the time of downloads

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Guest
Apr 20, 2015 Apr 20, 2015

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‌i re downloaded with a digital link in my email.

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Community Beginner ,
Mar 06, 2017 Mar 06, 2017

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I cant  authorise my computer when i go through the authorisation this is what i get  (  Connection Error      Digital editions could not connect to the activation server.  Please make sure you are connected to the Internet) i am most certainly connected to the internet Any suggestions?

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