why was my question locked?

Report · Apr 20, 2015

After several days of waiting for a response to my question, I received a question to my question.

Is active x filtering activated? The answer is no. but before I had a chance to reply to the question my question was 'locked'.

What does that mean and why was it done?

Report · Apr 21, 2015

Hi Dake,

You have posted essentially the same issue 3 times:

This results in people responding to you in three different places, which is not necessary and creates confusion. The person who locked your Why am I having so much trouble installing Flash Player 17?‌ post clearly states why it was locked...because they responded to your question in a different thread (for the same issue). I've also locked your Apparently Flash Player is installed on my Windows 7 64-bit computer. Or at least the Adobe identifi... thread and referenced your non-locked thread Why am I having so much trouble installing the latest version of Flash Player to use in IE?. Please do not post the same issue multiple times as it results in the exact issue that you're facing - multiple threads on the same issue with various people helping in different places, instead of having all responses in one location.

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Maria

Report · Apr 21, 2015

Hello Maria;

Please accept my sincerest apologies. I was not aware of the rules of this forum because I

never had to use it before.

I have been installing and updating Adobe products from the Adobe.com website since 1998,

but this is the first time I had any problem that I could not resolve alone.

I guess I just got too impatient for a reply.

Sincerely and best regards,

Dake

Report · Apr 21, 2015

Hi Dake,

It's not a hard and fast rule, but it is standard procedure, and courtesy, on various forums. At least any forum I've been to.

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Maria

Report · Apr 21, 2015

Hello again Maria.

If you unlocked my post, I really and sincerely appreciate it. I still cannot get Flash Player to run even though I believe it is installed.

Thanks;

Dake

Report · Apr 22, 2015

Hi Dake,

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Maria

Report · Apr 22, 2015

Yes mam, you got it.

Report · Apr 26, 2015

Hi Maria;

I don't know but it seems that no one is going to help me with my post.

I can't even find it anymore on the Adobe website.

Also I have searched on the website for similar posts, by others, that have been answered

and resolved. But I cannot find any.

Can you perhaps point me to a post the same as mine so I can use Flash Player

in Internet Explorer 11 again?

Thanks;

Dake

Adobe Community