i received the following email last year but it went in my spam so I missed it. originally we had adobe 3.2 starter edition but it was updated in 2010.
The photos were held on a laptop which is broken but we backed up onto a hard drive. we now have a new laptop but can't retrieve the photos.
What can I do to retrieve them? I'm beside myself as they are all my family pictures including baby to first day at school.
Get answers in the FAQ.
Thank you for your patience during the move.
The Adobe Photoshop.com and Revel teams
I've posted this several time could Adobe please respond?