I have an older Adobe Flash and need to update it, but I cannot sign in correctly. I have just reset my password and can enter the general Adobe website OK, but when I click to install it won't take my User Name and password and let me continue. What ca

[Ken___Joan_Smith]

What does it take to get some help here?  I keep trying everything and can get nowhere????  I need to be able to sign in so I can update my Adobe flash player.  I've reset my password and can sign in to the general website fine - but it won't take my User ID and password to let me get an update..  is there someone there who cares enough to help??!!  I don't need general thoughts so much as someone who can walk me thru the process to get this done!

[Varun_Bhal · Accepted solution]

Hi,

Which website your are using to update the Adobe Flash player? No Adobe website ever ask for any id and password to update the flash player.

If you are using MAC machine and its the password prompt while installing update that you are talking about then please follow What userid & password do I need to install Flash Player?

-Varun