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ADE qn

New Here ,
Apr 28, 2015 Apr 28, 2015

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Hi ,

Am having trouble accessing my ACCA book using ADE. The program keeps saying my computer is not authorized. And after a window pops up saying the program needs to close because of problems.

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Adobe Employee ,
Apr 29, 2015 Apr 29, 2015

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Hello,

Please download the latest ADE 4.0.3.114137

http://www.adobe.com/solutions/ebook/digital-editions/download.html

and try your workflow.

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New Here ,
Apr 29, 2015 Apr 29, 2015

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Hi Shreya,

I tried to do that but it still fails. Please see attached the screen shot of the error.ADE error.png

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Adobe Employee ,
Apr 29, 2015 Apr 29, 2015

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Reason for the error message:

Your ADE is authorized with a different id as compared to id which was used at the time of book download.

You need to enter correct user id which was used at the time of book download.

Hope this works !!

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