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Adobe Digital Editions App Crashes

Guest
Feb 12, 2015 Feb 12, 2015

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The app crashes whenever I try to open the book I just downloaded.  I saw in other questions that the latest version can't handle some file types correctly but is there a link to a previous version of the app?

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Participant ,
Feb 12, 2015 Feb 12, 2015

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You can find the older versions of ADE from here.

But if you could share some more details on the crash you are facing, it will be great.

Please share details like:

OS (Win/Mac)

OS version.

ADE version.

Any Error/logs you are getting on crash.

If the book is free or non-drm protected, it will be great if you could share the book.

thanks

chirag

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New Here ,
Mar 03, 2015 Mar 03, 2015

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I have the same problem.  Running Mac 0S X (Yosemite).  The error that I get is that ADE closed because of an error, would I like to report to apple, open or ignore.  I attempted reinstalling ADE4.0 several times.  Not working.  Contacted Overdrive, where the books are coming from, and they do not find the problem on their end.  Any help you can give on this would be great.  I have read other posts and am going to attempt to download the earlier version 3.0 as it appears that your 4.0 can't handle the Mac OS X upgraded system.

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New Here ,
May 11, 2015 May 11, 2015

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Hi Chirag,

I've installed ADE 4, I have Windows 8

Bought an ebook which was downloaded as .acsm format.

I can not open the book (almost 500pgs) since ADE crashes all the time.

There is an error message: E_ADEPT_DOCUMENT_TYPE_UNKNOWN:

What should I do?

Many tks x your kind help.

Rgds,

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Adobe Employee ,
Apr 29, 2015 Apr 29, 2015

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Hello,

Please download the latest ADE 4.0.3.114137

http://www.adobe.com/solutions/ebook/digital-editions/download.html

Some of the crashes have been fixed in this release.

Thanks for being the part of product improvement.

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New Here ,
May 11, 2015 May 11, 2015

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i've already tried this and didn't work either... the error message I get refers to a problem in getting the license... don't know what else to do!

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