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Hi,
I just wanted to start with the next level of photo shooting/editing.
Thus I purchsed Lightroom 6 and when I installed it, a error message came up ...
it needs obviously a 64bit computer.
What can I do now?!?!
I the only chance to buy a new desktop?!?!
Thx,
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Lightroom 6 will not run on a 32 bit operating system.
I the only chance to buy a new desktop?!?!
No, you could upgrade the operating system on your computer to 64 bits (depending on the computer's specs, I suspect some computers cannot be upgraded to 64 bit operating system). Or you could buy a whole new computer.
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thx for the swift reply ... I will check and see
worst case a new desktop is due ... its not the most recent one anyway
bye
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I also bought the download LR version 6 as an update of LR version 5.7 and tried to install it with the same error message of a 64bit windows version.
But this is not mentioned in the "Systemanforderung". They write following for:
- Intel®- oder AMD-Prozessor mit 64-Bit-Unterstützung*
- Windows 7 mit Service Pack 1, Windows 8 oder Windows 8.1
* Doppelkern-Prozessor für HD- oder AVCHD-Funktionen empfohlen
The same is mentioned for LR version 5
There isn`t given any directive to use a 64bit Win 7 version, only the recommendation for the processor *...
Does it really mean for LR6 is a 64bit WIN version necesary?
If yes, what can I do to reject version LR6 and get my money back?
Thx
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Adobe made it public knowledge several months ago that Lr 6 would by 64 bit only:
Caveat emptor...
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I don't speak your language, so I don't know what Unterstützung translates to in English.
However, there is no such thing as a 64 bit processor. 64-bits always refers to the operating system. I'm sorry you didn't know that.
You need to contact Adobe to see if you can get your money back.