"ADE could not connect to the obtention server. Make sure you are connected to internet" error message.

[marionl81439525]

I am trying to download a new ebook that I bought on ebook.de (already did it before and never had problem) and this error message appears "ADE could not connect to the obtention server. Make sure you are connected to internet". I am connected to internet and my connection is quite good... I have no idea how to fix this problem. Can someone help me?

[shreya]

Please restart your machine and try again

[marionl81439525]

I already restarted my machine, I uninstalled and reinstall ADE, I tried to download other ebooks but nothing is working.

[shreya]

Hello,

Quickly you can do a check.

Open your browser

Type URL: https://adeactivate.adobe.com/adept/Status

Press enter

You should see something like:

If it says "UP", this indicates ADE will be able to contact activation server.

If not, then, maybe firewall is causing you this issue.

Thanks