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how do i check if I have exceeded the 6 authorizations allowed? How do I reset?

New Here ,
May 03, 2015 May 03, 2015

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I've checked the Adobe Digital Edition authorization on my Kobo and my Mac. They are both authorized for my Adobe ID. However I receive the following message on my Kobo when trying to access books the I have downloaded from my pubic library.

"oops! This document can't be opened. This document is protected by Adobe Right Mgmt and is not currently authorized for use with your Adobe Id. Please sign-in with the authorized Adobe Id and try again.


How do I check if I have exceeded the allowed Adobe Digital Edition max authorizations of 6? How do I reset?


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Adobe Employee ,
May 04, 2015 May 04, 2015

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ok, try below steps:

1. Please download the latest ADE 4.0.3.114137

http://www.adobe.com/solutions/ebook/digital-editions/download.html

2. Authorize ADE

3. De-authorize kobo

4. Connect Kobo to ADE

5. Now transfer the book

Hope this works!!

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