Adobe Presenter 10 and compatibility mode

Report · Mar 26, 2015

I use Presenter to create training modules where I work at. I can publish the module but when the user tries to launch it - they get a blank screen. I've been shown that staff need to flip into compatibility mode to view the modules. Is there a way that this can be done without staff having to do this? Having 1100 staff doing this can be problematic. Please help.

Report · Mar 26, 2015

I don't know about this issue specifically, but I had the reverse happen, where videos weren't showing up in Compatibility View. The same result of the blank screen was occurring though.

I added the following line to the index.htm files in the <head> section and it worked after that:

Not sure if this would work exactly for you, but it might set you on the right path since it's involving Compatibility View.

Report · May 04, 2015

Nailed it! That fixed has worked wonderfully. Thank you very much!

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Adobe Presenter 10 and compatibility mode

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