Out of Memory error when inserting Captivate demo

[Tech_Doc_Girl]

When trying to insert an Adobe Captivate demo into a topic, I get an error message that simply says "Out of Memory". I thought this might have something to do with our SharePoint source control, so I tried adding the same .SWF file to a project NOT in source control (stored on my local), and I got the same error. I am using RoboHelp 10. The .SWF file is 62,716 KB. HELP?

[Captiv8r]

Hi there

I'm aware there are a few different ways these can be "inserted". Can you please outline the process you are following?

Are you using RoboHelp HTML or RoboHelp for Word?

Cheers... Rick

[Tech_Doc_Girl]

I am using RoboHelp HTML 10.0.1.292. From the Insert menu, I'm selecting Adobe Captivate Demo. And then I click the Browse button to the right of "Multimedia Name" and select the .SWF

[Willam_van_Weelden · Accepted solution]

Is it only this demo that is giving problems? It might very well be the SWF size.

If this is the only file giving problems, can you try the following:

- Create a small SWF file with the same file name as the SWF you are trying to import (from CP or by renaming a text file) and import that into RoboHelp.

- Replace the SWF file that was included in the RH project with the SWF that was giving problems.

[Tech_Doc_Girl]

Thanks William. That worked...sort of. I'm able to view the video when I publish the project but if I try to open the topic that contains the video in RH, it crashes. Oh well, at least the video works published!