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Win 7, Firefox 37, Flash 17.0, I cannot get Youtube videos to play.

Explorer ,
May 05, 2015 May 05, 2015

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I get a black screen with a loading wheel turning. On the bar on the bottom the stills are showing. I've also tried this in IE and get the same thing. This started about 3 weeks ago. Any ideas?

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Adobe Employee ,
May 18, 2015 May 18, 2015

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First, if you haven't rebooted since this started, do that first.

If the issue persists, check out the video troubleshooting guide:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If none of that helps, I'm going to need to know more about your computer and browser:

https://forums.adobe.com/thread/1195540

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