cannot authorize my device with adobe id

[janam271281]

I cannot seem to authorise my computer or device with the email and password that I registered from the beginning.

The message reds: "You can only authorize this computer with as Adobe ID that hasn't been previously used to authorize any other computer or mobile devices. Please try again."

I only have this one Adobe ID I've always used.....

[shreya]

Are you trying to authorize some new device or machine ??

[janam271281]

NO. The same device!!

Sent from Samsung Mobile

[dominic_michael]

This reason behind this error message. This device is activated with an Anonymous account which has a unique UUID stored in the registry. When you try to activate the same machine with different Adobe ID (UUID), this error message will be thrown.

Solution1: Deactivate the anonymous account and activate with the existing Adobe ID

Note: In this case, the books you have fulfilled with the Anonymous account will be permanently lost.

If you like to continue reading the books fulfilled by Anonymous account, you have to follow solution 2

Solution 2: You have to assign the UUID of anonymous ID to newly created Adobe ID. For more information please refer to, Adobe Digital Editions – Anonymous Activation

Hope this solves your issue.

[maria_jf73638265]

I have exactly the same problem.

This is a new pc.