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Cannot View photos in develop Mode in Lightroom CC

New Here ,
Apr 27, 2015 Apr 27, 2015

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Since loading lightroom CC and overcoming the initial issues with it not opening i have now encountered another major issue. Whilst pictures are available in library mode when switching to Develop mode there is just a large blue rectangle with white X like a St Andrews flag obliterating the image entirely. The picture is showing in the navigator panel and the strip below.

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correct answers 1 Correct answer

New Here , Apr 27, 2015 Apr 27, 2015

Found it!, the helpdesk didn't know the thing, but,  try unchecking the GPU option in Preferences>Performance tab, and then the picture suddenly appears...

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New Here ,
Apr 27, 2015 Apr 27, 2015

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Found it!, the helpdesk didn't know the thing, but,  try unchecking the GPU option in Preferences>Performance tab, and then the picture suddenly appears...

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New Here ,
Apr 28, 2015 Apr 28, 2015

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Thank you so much.

sorted it straight away.

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New Here ,
Feb 05, 2019 Feb 05, 2019

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Wow.... thanks for this. Been searching for some time for a fix to this issue.

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New Here ,
Nov 26, 2019 Nov 26, 2019

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Please accept my sincere thanks. 

Much obliged for the provided solution!

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New Here ,
Jan 24, 2020 Jan 24, 2020

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Yes! Worked right away, thankyou!

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New Here ,
Jun 07, 2023 Jun 07, 2023

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I don't see GPU under the performance tab.

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New Here ,
May 06, 2015 May 06, 2015

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Wow, thanks.

That is perhaps the most obscure fix I've ever encountered.  I upgraded to CC a few months ago to get the full version of Photoshop and just now upgraded my Lightroom 5 to CC.  Tried to edit my first image in Develop mode and got a blue triangle with a white X through it.  Total panic mode for me.  Thanks so much for posting the fix.  Absolutely worked.  Saved the Day!

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LEGEND ,
May 06, 2015 May 06, 2015

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The fix may not be obvious, but it isn't really that obscure. If you had entered something like "blue screen with white X" in the search feature at the top of the forum, you would have seen several threads.

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New Here ,
Aug 11, 2016 Aug 11, 2016

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Had this same problem in develop screen.  Indeed, it is a miraculous fix.   Add my thanks to the that of the others,

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New Here ,
Nov 02, 2017 Nov 02, 2017

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Thank you, mine the main image just unchanged while i edit, thanks so much and this solve the problem!

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New Here ,
Mar 06, 2018 Mar 06, 2018

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Just tried it and it worked!  thanks so much

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New Here ,
Oct 26, 2018 Oct 26, 2018

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slightly the same problem only no blue X just a grey background, turned off GPU still not showing, any other solutions?

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Community Expert ,
Oct 26, 2018 Oct 26, 2018

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Also try-

Reboot Computer, restart Lightroom.

Check for Graphic Card driver updates from the OEM (Windows updates not always useful!)

Check your Monitor Profile is not corrupt. Instructions here-  https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

"turned off GPU"-  That was in the Lightroom Preferences, right? (Not in Windows Device Manager!)

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Dec 12, 2018 Dec 12, 2018

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Thank you! This solved my problem!

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New Here ,
May 07, 2023 May 07, 2023

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more then 8 years later and it still fixes the problem - mbp 16" with m1 max

 

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New Here ,
Oct 17, 2023 Oct 17, 2023

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Thank you nogas.... This fixed my issue.  Could not find answer anywhere and helpdesk was useless. Commenting so others may see.  Uncheck the GPU performance option (user Graphics Processor for me).  I hope this does not create issues editing later though.

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