This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
Your subscription for Photoshop Photography Program has been cancelled as requested.
You forgot to remove his credit card details.
The prompts to cancel my membership will not work. I have been following the Still need help contact us guidelines and it is not working. Please let me know who I can call to get this taken care of. It shouldnt be consuming my day. Thank you