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ADE Update Error

New Here ,
Mar 01, 2015 Mar 01, 2015

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When I open ADE, a message appears telling me that there is an update available. However, when I click the on the "Update" option, it says that the update is unable to download. The subsequent message reads: "Ensure you are connected to the internet and try again. If you are connected to a corporate network, ensure proxy settings are enabled and try again." I am in fact connected to the internet and I made sure that my proxy settings indicated @no proxy but the message continues to pop up.  I am using a PC with Windows 7. Any help would be great. Thanks in advance.

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New Here ,
May 07, 2015 May 07, 2015

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I am having the exact same problem, except my computer is an MS Surface Pro 3 running Windows 8.1.  I am not on a corporate network, but rather using my home network.

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Adobe Employee ,
May 08, 2015 May 08, 2015

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You can explicitly download the latest version of ADE from:

http://www.adobe.com/solutions/ebook/digital-editions/download.html

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Community Beginner ,
Jan 25, 2016 Jan 25, 2016

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While this is the work-around I, and probably everybody else, has been using for months, it is not a solution. As you guess, I have the exact same problem - with every single update for ADE.

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