F1 Help Topic Not Displaying

[Mandavilli]

We provide F1 help for almost every field in our application. I converted our Winhelp project into .CHM file and used the .hh file provided by the developer. The .chm file compiles just fine. But the developer states that the F1 help does not show up for certain fields.

Here is an example situation:
The .hh file contains:
IDH_BYR1NAM1
IDH_BYR1NAM2

The content for both help topics is identical, therefore instead of creating 2 help topics, the .ali file contains the following;
IDH_BYR1NAM1=html\IDH_BYR1NAM1.htm
IDH_BYR1NAM2=html\IDH_BYR1NAM1.htm

When we press F1 in the BYR1NAM2 field, the help topic for BYR1NAM1 should show up but it doesn't. No help topic displays.

In the Map Id report I generated, the following was noted:

DH_BYR1NAM1
Map #: #80
Map file: C:\ENTERPRISE\HELP FIXES\PROFORM F1 HELP\HTMLHelp\pfsymtab.hh
Topic: html\IDH_BYR1NAM1.htm
(Map ID)

IDH_BYR1NAM2
Map #: #81
Map file: C:\ENTERPRISE\HELP FIXES\PROFORM F1 HELP\HTMLHelp\pfsymtab.hh
Topic: html\IDH_BYR1NAM1.htm
(Map ID)

I would greatly appreciate if someone can provide clues as to why this is happening. Thanks in advance for your help!

[Guest]

in the report text, is this just a cut and paste error, or an actual typo?

DH_BYR1NAM1 - should it be IDH_BYR1NAM1?

also - is ENTERPRISE a (gulp) NETWORK drive or your local hard drive?

[johnmccallum]

I don't know how you created your .ali file, but do your filenames really begin with IDH_ ? This is what looks odd to me.

John